"A" Heart Amulet Charm
Details
SKU# C-50313
Diamond Weight 0.01cts
Charm Height 14.00 mm (Without Loop) Charm Height 22.00 mm (With Loop) Width 14.35 mm Thickness 3.28 mm
Finish 14k gold plated sterling silver or in sterling silver.
Avoid contact with anything containing derivatives of alcohol.
What's included in the order -
- Charm
- A Protective Suede Pouch
- Jewelry Card
- Note Card
- Care Tips
- Jewelry Polishing Cloth
- "About Ella Stein" Card.
Material
Ella Stein’s diamond-line is made with sustainably sourced natural diamonds, 925 sterling silver and 14kt gold.
SHIPPING
| Below $500 | $ 20 |
| $500 - $2000 | $ 40 |
| $2000 - $3500 | $ 65 |
| $3500 - $5000 | $ 105 |
| Above $5000 | Free |
WARRANTY
Every product you purchase from our website comes with a warranty period of 1 year. This means that for a year from the date of purchase, we’ve got you for any manufacturing defect or damage that may have been caused to your product.
The warranty does not cover lost items, scratches that come with normal wear and tear (like a bent ring or broken chain), improper use or storage of your product, and any modification to your product done by a third party outside of Ella Stein/ALL INCLUSIVE. Note: Items purchased through a third-party vendor (such as our retail partners) are covered under our warranty. Further, you will need to share your proof of purchase with us to access our warranty.
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Welcome to Ella Stein Rewards
*We call our points Diamonds, because they’re just as precious!
How to earn Diamonds
Earning Diamonds is easy. Get them whenever you shop online. Plus, earn bonus Diamonds for fun things like being our friend on social, telling friends about Ella Stein.
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1 Diamond for every $1 spent
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10 Diamonds
How to redeem your Diamonds
We’ve kept it simple 10 Diamonds = $1. Redeem your Diamonds to shop Ella Stein’s beautiful collection of
jewelry or to buy gift cards.
Note - A minimum of 100 Diamonds needs to be collected before you can start redeeming.
$10 off coupon
100 Diamonds
$20 off coupon
200 Diamonds
$30 off coupon
300 Diamonds
Order discount
10 Diamonds = $1
Free 30 Days Return
Ella Stein offers free returns across all our collections, to everyone that buys our jewelry in the United States*!
If you want to return your piece from any other country - we’ve still got you covered! The standard return shipping fee charged to you is USD 10, which is deducted from the refund amount.
Initiating a return is super easy: Just email us at customerservice@ellastein.com with your order number, requesting a return!
We want to keep the environment in mind and recycle the Ella Stein jewelry you send our way, for that we’d need the jewelry to be in good condition - without signs of wear or damage!
Please have your jewelry sent to us in all its original packaging as well!
*Shipping fees paid at the time of purchase are non-refundable.
*Engraved and monogrammed products, as well as gift cards can’t be returned.
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FAQ
How is this jewelry made?
All our jewelry is made from recycled 925 sterling silver, 14kt gold, Natural ethically sourced diamonds and Happy Zircons™️. This means our products are completely ethical, conflict free and won’t cause any skin allergies!
Why these materials?
Recycled silver, gold, Natural ethically sourced diamonds and Happy Zircons™️ are kinder on the planet. While trying to craft Ella Stein’s jewelry, we had the environment in mind.
Who makes your jewelry?
Every piece is handmade by artisans at our state of the art manufacturing facility in Mumbai,
India. Fun fact: 80% of our wildly talented workforce is female. They practice yoga and
meditation together every morning, channeling their zen energy into making your new Ella Stein
piece.
Is Ella Stein jewelry made with real diamonds?
Yes, our jewelry is made with 100% natural and ethically sourced diamonds.
Are Ella Stein items nickel-free?
Yes, our jewelry is nickel-free.
What classification do Ella Stein diamonds fit into?
Ella Stein jewelry contains VS1 diamonds. These are sustainable diamonds that are almost clear in nature.
Which color category do Ella Stein diamonds fall under?
Ella Stein diamonds come in color h. They are nearly colorless and are perfect for daily wear.
How to maintain the shine on the jewelry?
Gently wipe the metal of your jewelry with the piece of cloth provided to keep it looking new and sparkly!
What are your shipping charges from india?
We offer standard shipping rates on all orders and reorders
Below $500 - $20
$500 to $2000 - $40
$2000 to $3500 - $65
$3500 to $5000 - $105
Above $5000 - Free
How long does it take for a order to be processed?
SHIPPING - LEAD TIME
Up to $5,000 : 7 business days
Up to $10,000 : 7 – 14 business days
Up to $20,000 : 14 – 21 business days
Above $20,000 : 21 – 30 business days
How do I return something? what is your rma policy?
Ella Stein offers easy returns! . You must ensure that the product’s original tags are in place and the jewelry is unworn.
To raise a return, please email us at wholesale@ellastein.com or Escalate to sandhya@ellastein.com, vick@ellastein.com or you may call us at (646) 904-5885 (EST 6.00 am to 2.00 pm)
which courier service do you you use ? and how long is the tranist time?
We ship via DHL Express and orders typically take 2-3 business days to reach you.
During holiday periods, orders may take up to 7 business days to ship.
Do I have to remove my jewelry while swimming?
Yes, it is advised to keep your jewelry away from water.
How do i get my store listed on the store locator on ellastein.com?
Please email us on wholesale@ellastein.com with the following details and we will do the needfull asap.
1. Store name
2. Store address
3. Store phone number
4. Store website link
5. Store email id