Payment Modes/Terms
OUR STORES
YOU MAY USE ANY OF THE PAYMENT MODES GIVEN BELOW TO MAKE YOUR PAYMENT AS PER YOUR ACCOUNT PAYMENT TERMS
We accept 3 types of PAYMENT MODES from our retail partners.
1. CREDIT CARD
2. ACH / BANK TRANSFER
3. CHEQUE / CHECK
We offer 3 types of PAYMENT TERMS to all our retail partners.
1. PAY NOW (on checkout)
2. DUE AT SHIPMENT
3. TERMS NET 30
NOTE - The account payment terms are pre approved by our sales team. Please contact your market executive to know more.
1. PAY NOW
OPTION 1 - CREDIT CARD
Pay now customers to pay at checkout via credit card only.
(If the retail partner wishes to share their credit card info please email the same to your respective executive or to sandhya@ellastein.com with the below given details.)
Store name -
Card #
Name on the card
Expiry - MM/YY
CVV -
ZIP -
2. DUE AT SHIPMENT
OPTION 1 - CREDIT CARD
(If the retail partner wishes to share their credit card info please email the same to your respective executive or to sandhya@ellastein.com with the below given details.)
Store name -
Card #
Name on the card
Expiry - MM/YY
CVV -
ZIP -
OPTION 2 – ACH / BANK TRANSFER
Account name - ELLASTEIN USA CORP
Account number - 753693004
Bank name - JPMorgan Chase Bank
ACH Routing Number - 021000021
Payment Confirmation #
3. TERMS NET 30
OPTION 1 - CREDIT CARD
(If the retail partner wishes to share their credit card info please email the same to your respective executive or to sandhya@ellastein.com with the below given details.)
Store name -
Card #
Name on the card
Expiry - MM/YY
CVV -
ZIP -
OPTION 2 – ACH / BANK TRANSFER
Account name - ELLASTEIN USA CORP
Account number - 753693004
Bank name - JPMorgan Chase Bank
ACH Routing Number - 021000021
Payment Confirmation #
OPTION - 3 CHEQUES / CHECKS
Cheque payment remit to
Name - ES SALES LLC
Address - ES SALES LLC,
107, Cottonwood CT
Van Alstyne, Texas, 75495, USA.
NOTE - Please email the following details to sandhya@ellastein.com once the cheque has been issued and shipped to the above address.
Cheque Date -
Cheque #
Cheque Value - $
Date on which cheque mailed -
Mail Tracking #
Cheque issued for invoice #
RMA https://form.typeform.com/to/GJ6x8nxb
Ella Stein offers easy returns! .
Please ensure that the product’s original tags are in place and the jewelry is unworn.
How it works
Step 1 – Retailers need to fill up RMA authorization form link below
https://form.typeform.com/to/GJ6x8nxb
Step 2 – Ella Stein team will generate shipping label to pick up the merchandise and ship it to below address
Name - ES SALES LLC
Address - 107 Cottonwood CT,
Van Alstyne, TX
75495, USA
Step 3 – Retailer can choose from the below two options
Option 1 - REPLACEMENT of merchandise
*Replacements and credits will be applicable only when we receive the merchandise at our USA office.
To Note:
Replacements will be sent out with an open order, whenever possible.
Our standard shipping rate are applicable
We will NOT be shipping your order at $0, rather – we will give you credit equal to the amount you are returning/exchanging! The reason for this is we manufacture and ship your jewelry from a Special Export Zone in Mumbai and we cannot issue a $0 invoice for custom clearance.
We will send you a pre-paid label to return the damaged merchandise.
Jewelry to be returned must be mailed out within 14 days of receiving the pre-paid label.
Please feel free to reach out to your Account Executive at any time for assistance at any step of the process or contact us via email at wholesale@ellastein.com
Escalate to sandhya@ellastein.com, vick@ellastein.com or you may call us at (646) 904-5885 (EST 6.00 am to 2.00 pm)